Clinical trials are frequently required to run large numbers of patients through blinding (or masking) processes. Randomization and trial supply management (RTSM) solutions help randomize the participant allocation and ensure the study design is balanced and trial supplies are available when and where they are needed. A key piece of those efforts is the use of interactive response technology (IRT) software.
Study teams often make their IRT vendor or technology choice at the last moment, yet the IRT system is typically the key piece of technology actually running the critical day-to-day site activities—the transactions that must work on demand and without fail to handle patient visits 24 x 7 x 365. Further, the system must be intuitive to reduce site user error, even when studies are complex and present multiple options at any given time.
The ability to build studies quickly is important; this is well understood and valued within the industry, but the ability to deliver a high quality solution that is well-aligned with the site activities is paramount.