Computer Science Corporation Succeeds With Custom Content Solution

A major pharmaceutical company, and longstanding Sitrof client, used a very highly customized Documentum WDK Application for content authoring and submission management. While this system served the company well for many years, it ran counter to the company’s IT philosophy of moving to commercial off-the-shelf solutions.

Computer Science Corporation (CSC) was contracted to gather application requirements gathering and perform production configuration and installation. Sitrof was engaged to gather the extensive document, user, configuration and customization migration requirements as well as perform the design and execution.

This case study discusses the unique challenges such a migration and upgrade effort presents, including:

• Key factors influencing the migration approach ( rolling vs. an in-place “all-at-once” migration)
• Porting customizations from the legacy system to the upgraded system
• Ensuring external systems that interfaced with the legacy system continued to work with the new system