Patient Recruitment/Retention

INC Research/inVentiv Health's experienced team of specialists can help you find the right patients and the right sites to support smooth completion of your global trials. We utilize modern healthcare communication, marketing, claims and media-based recruitment techniques. These techniques include a comprehensive social media mix, a highly efficient enrollment process to attract broad pools of quality, prescreened patients, and assisting investigators with the entire recruiting, screening, and enrollment process.

Once we identify promising sites and recruit investigators, INC Research/inVentiv Health's experienced CRAs and proven recruitment programs go to work. During initiation, sites are most motivated to succeed--so we focus their energies on patient recruitment from the very start. Throughout the enrollment period, our CRAs and patient recruitment/retention experts engage investigative sites in many ways, including:

• Consultation with the physician able to deliver the most effective message at the point of care
• Regular contact and positive reinforcement with all site participants
• Recruitment strategies and materials to help sites quickly begin successful recruitment
• Recommendations on advertising and promotional strategies to drive interested participants to the research sites
• Central screening to support the patient screening process
• Public relations and community/advocacy outreach efforts
• Event marketing
• Pharmacy outreach
• Online metrics and reporting through our proprietary online reporting and tracking tool

PATIENT COMPLIANCE AND RETENTION

In our experience, the best way to support compliance and retention is through regular, informative contact by the study coordinator with the patients. Therefore, we equip coordinators with:
Dynamic patient educational materials

• Loyalty programs for patients
• Motivational tips
• Appreciation items related to the disease for use by the study sites

SITE SUPPORT SERVICES

Everything we do is designed to help sites recruit and retain patients for your study. With strategies tailored to the needs of your sites, we provide the support necessary to keep your study's enrollment on track such as:

• Site training, coaching and motivation
• Referring physician programs
• Site staffing support