Applying Cutting-Edge Technologies To Improve Global Participant Payment Paradigms

By Shaun Williams, Senior Director, Clinical Trial Payments Solutions, IQVIA Technologies

Effective participant payment management plays a vital role in the success of global clinical trials by ensuring compliance with complex regulatory landscapes, reducing administrative burden, and enhancing participant satisfaction. In today's interconnected world, clinical trials often span multiple countries, each with unique regulatory, financial, and cultural requirements. These differences can create challenges for trial teams, including navigating local laws, integrating payment systems, and delivering a smooth, participant-friendly experience.

By utilizing direct-to-participant payment models, integrating secure and adaptable technologies, and leveraging local expertise, trial sponsors can streamline operations while improving participant recruitment and retention. Key features of modern payment solutions include real-time access to funds, flexible payment options in local currencies, intuitive technologies for tracking expenses, and robust support systems for participants and sites. With the right approach to participant payments, clinical programs can overcome logistical and regulatory barriers, optimize trial execution, and support better outcomes for both participants and study teams.