Carebox Connect For Trial Sites

Clinical research programs increasingly struggle to recruit patients due to constrained resources and complex protocols requiring precise enrollment criteria. Patients interested in participating in trials often encounter barriers such as inexperienced call centers and overwhelmed study teams, leading to missed opportunities for both patients and researchers. Carebox Connect bridges this gap by delivering a patient-centered inquiry management solution that aligns with institutional brand values and enhances access to clinical trials.

Supporting all inquiry channels—online, phone, and email—Carebox Connect employs condition-based questionnaires for pre-qualification, ensuring only eligible referrals reach study teams. Advanced analytics provide visibility into performance and ROI, while automation streamlines engagement, freeing up internal resources. Institutions can elevate their trial recruitment pages with embedded matching, prescreening, and guided navigation, creating a seamless and compassionate experience for patients, families, and referring physicians. Whether supporting a single study or a full portfolio, Carebox Connect scales to meet diverse needs with unmatched capabilities, transforming inquiry management into a strategic advantage in clinical trial recruitment.