ConneX is a global travel solution providing in-market services and support, designed to meet the unique travel needs of each study, whether it be for rare disease, diverse populations, pediatrics, etc. Our offering removes the burden of complex travel arrangement from site staff, while peace of mind is established for participants, their families and caregivers.
Travel and accommodations can be pre-configured to the specific study protocol, also giving sponsors the ability to pre-fund a travel issuance account, ensuring any out-of-pocket costs typically associated with travel are covered by the sponsor, not the participant. Dedicated travel agents are available, delivering exceptional service and value. They work with site coordinators as well as participants to organize the most convenient travel arrangements at the most cost-effective rates. The experienced and highly knowledgeable staff can book global airfare, hotels, rail, car rentals, taxi and car service, including white glove services, such as wheelchair accessible vans and ambulance services. ConneX ultimately eliminates hurdles to participant retention and engagement by ensuring that travel arrangements are aligned with study and participant needs while adhering to sponsor policies and requirements.