eCOA Challenges Of Long Term Studies

As end-users, site personnel can be affected by software or devices issue, whilst their area of focus should remain patient management and safety monitoring. Not all site staff are technologically minded, and their working days are often very busy.

In certain studies, patient visits are few and far between, which means that both sites and patients can forget how to use a device. Despite reminders, support, and a helpdesk, difficulties around the use of technology can lead to frustration and compliance issues.

Keeping site staff engaged in a long-lasting study, with the volume of work that increasingly complex protocols require, is a significant challenge. Developing well thought out training strategies and providing the right level of support – from the perspective of the sponsor, vendor and helpdesk – is required to ensure that sites engagement remains intact during the course of the study.

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