By Jim Ingram, Business Development Representative, Sikich
In the last ten years, Sikich has been able to help a number of pharmaceutical companies and Clinical Research Organizations (CRO) build technology platforms that enable them to run and grow their businesses. While the two types of companies share some concerns and trends, CROs are probably more challenged and limited by the choices of software tools that are available to them.
CROs tend to be project-based companies, which adds a layer of complexity to business operations and the demands on technology. They are typically underserved by standard ERP solutions, which don’t quite meet their business needs even when they include project management capabilities. An additional factor is that many successful CROs grow quickly. Spreadsheets and entry-level business management systems from a CRO company’s earlier days can become limiting and inefficient quickly.