Hiring Your Head Of Quality - Borrow Or Build?

By Jennifer Catour

Hiring a full-time Head of Quality is a nuanced decision influenced by various factors. Organizations may opt for an interim Head of Quality to address immediate needs while searching for a permanent hire. The hiring process can be time-consuming, often impacted by funding constraints and the need to prioritize other executive roles. Establishing a clear reporting structure is also essential to ensure the quality function operates independently.

An interim Head of Quality offers advantages such as flexibility and access to seasoned expertise, particularly beneficial for startups with limited quality oversight. They can also aid in the transition to a full-time hire. However, delaying the permanent appointment may impede the development of a quality-centric culture, potentially straining vendor and partner relationships. Halloran illustrates this approach through their service as an Interim Head of Quality for a cell therapy client. Initially focusing on vendor audits, Halloran’s role expanded as the organization neared GMP manufacturing. Following the recruitment of a full-time Head of Quality, Halloran facilitated a smooth transition, showcasing the value of interim leadership during organizational growth.