Hosting Patient Engagement Networks To Hear The Patient Voice

In February 2020 Clinical Leader Live presented a virtual conference on the topic of patient centricity. The goal of the first session was to discover what pharma companies were doing to hear the voice of patients. In this video, Helen Kellar-Wood, Immunoscience Lead, Diversity & Patient Engagement, Bristol-Myers Squibb, discusses how the company uses patient engagement networks (PENs) to understand the patient journey.