How Mature Are You? The Organization Maturity Model
In May 2019 Clinical Leader Live was proud to feature Laurie Halloran, president and CEO of Halloran Consulting Group. Ms. Halloran presented on the topic of In-House Vs Outsource: Decision-Making Considerations. During the presentation, she covered balancing growth with your outsourcing needs, performing an accurate self-assessment, the transformation of the clinical operating model, the trends in CRO outsourcing, and determining what outsourcing model is best for you. In this video, Halloran discusses the organization maturity models, and asks how mature we really are.
Question: How would an organization determine how mature they are?
Laurie Halloran: We've developed something that we call an organizational maturity model and you can see this on your screen. I'm not going to go into every single level, but I would say as you're thinking about this, and we can certainly make these slides available afterwards if you're interested, you have to really take a hard look at yourself and say how mature are we? That's not your personal maturity. It's your organizational maturity.
If you're a startup, everybody does everything. There's very little defined process. Take that up through all the different levels into an optimized level and that's where you're really getting into a well-organized machine that's not necessarily based on the size of the company.
It's based on what you've done and what you've put in place that helps you to work together and have the right size and the right built for purpose organizational structure and set of people.
There's a huge amount that goes into this and, a lot of times, this is what we usually do when we're starting to work with a new organization to help them to have a bit of a mirror to see where they're really well set up and where they have to work harder to be able to grow and optimize.
Again, we can switch. You can be a level two in some areas and a level one in other areas, but this is the self-reflection part of thinking about how you want to reduce your reliance on vendors and build your own internal fit for purpose organization.