In Q3, 2020, ISR asked 118 respondents involved in clinical trials what eCOA/ePRO software systems needed to improve upon. Improve integration (with EDC, other systems & devices) topped the list, capturing 28% of respondent’s votes. Followed by More user-friendly (22%) and System design (flexibility, robustness, etc.) (16%) rounding out the top three. For more information, follow the link to the eCOA/ePRO Market Dynamics and Service Provider Performance (4th Edition) report preview.