How To Optimize Patient Travel Services To Improve Clinical Trial Recruitment

More than 90% of Americans agree that traveling is stressful, a sentiment echoed by research participants traveling for clinical trials. The complexities of booking flights and hotels, organizing tickets and schedules, and handling last-minute delays are just the beginning. Participants and their caregivers face additional challenges such as mobility issues, increased exposure to germs, comorbidity-related complications, and financial concerns like tracking expenses and saving receipts for reimbursement. The burdens extend to managing extra costs, finding nutritious food, doing laundry, and storing medicine during travel.

These challenges can significantly impact participation rates, with over 90% of participants in one survey citing the distance to research sites as a crucial factor in their decision to join a trial. Maximizing clinical trial recruitment requires comprehensive travel support for participants.

In this white paper, we will explore the importance of patient travel support, outline the essential services of a quality travel program, provide tips for successful implementation, and examine travel services through a diverse lens.