By Jonathan Zung, WCG
Independent clinical trial sites capture lots of data but don’t necessarily track the operational metrics that matter most, especially to sponsors and clinical research organizations (CROs) who use these sites to conduct their clinical trials. Many sites don’t know which metrics to track or how to use those metrics to their advantage. In the absence of quality performance data and industry benchmarks, sites often struggle to attract new trials and grow their clinical trial business. This article provides practical solutions for overcoming some of the biggest challenges independent clinical research sites face and highlights three key metrics that will help sites improve performance and drive success.