Case Study

Leading Clinical Research Organization (CRO) Selects LifeSphere SUSAR Reporting

Source: ArisGlobal
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Business Problem

A large CRO with over a billion dollars in revenue delivers safety report notifications as an added service to its leading clients. The process of delivering these safety report notifications, however, was causing compliance challenges for the CRO as there was no solution to keep track of report distribution and acknowledgement. Additionally, because this service was offered globally, there was no harmonized process to manage regional considerations. As a result, the CRO struggled to meet the service requirements of clients in a cost-effective and efficient way.

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