White Paper

Leveraging The Follow-The-Sun Model To Optimize Your FSP Solution


In the contemporary interconnected landscape of global business, where enterprises strive to deliver continuous services, support, and operations to a diverse customer base, the Follow-the-Sun (FTS) business model is gaining prominence. This strategic approach empowers organizations to function 24/7 by harnessing resources across various time zones worldwide. At its core, FTS involves seamlessly transitioning work and tasks across different geographic locations as the sun rises and sets, ensuring the smooth flow of business processes without interruption.

Traditionally, FTS has been employed to ensure uninterrupted delivery of critical functions such as customer service, IT, and manufacturing support. However, there is a growing interest within the biopharmaceutical industry as clients explore FTS models to efficiently navigate timelines in the rapidly evolving landscape of drug development. For drug developers, engaging with a Full-Service Provider (FSP) that adopts the FTS model, demonstrating proven expertise in optimizing global capabilities, becomes crucial to keeping projects on schedule and within budget.

This white paper delves into the essential elements sponsors should consider when contemplating and implementing an FTS model through an FSP partnership. It explores:

  • The potential advantages offered by FTS models
  • The suitability of an FTS model for clinical development and post-marketing surveillance
  • Best practices in implementing FTS
  • Key criteria to evaluate in an FSP partner utilizing the FTS model.
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