By Vivian Bringslimark, President HPIS Consulting, Inc.
“Oh, not again! Not another follow-up email requesting names for the QT Workshop!” If you’re like most managers, you probably don’t give these requests high priority. Usually, when pressed for supporting documentation to complete the paperwork, you sigh and move on to the next email. It’s not that you intentionally want to ignore the request or that you don’t support the program, you just don’t know what it really takes to become a qualified OJT Trainer, and therefore, which of your SMEs you should send. So you send the names of all of them, or you send your best technical SME.