Outsourcers Send A Consistent Message In Phase II/III CRO Selection

By Rebecca McAvoy

Industry Standard Research (ISR) has been collecting data on CRO selection and performance for nearly 15 years. We’ve watched the industry grow, service offerings expand, and providers consolidate and spin off. Through it all, we have been surveying industry decision makers to keep a pulse on how CRO selections are made and how providers have performed for their recent customers.

Through two online surveys, one focused on the Phase 1 space and another focused on the Phase 2/3 space, recent customers have evaluated the performance of 50 CROs across 20+ attributes. For the CRO Leadership Awards, data for each CRO are aggregated across Phase 1 and Phase 2/3 services (when applicable) and compared to the performance of other CROs in the study. Leadership Awards are given to top-performing CROs in 10 different categories, so that sponsors can gain an understanding of which service providers may be good fits for their needs and priorities, and CROs can better understand how their recent customers view their performances.