Overcoming Operational Challenges With Vestigo^®

Investigational drug services face mounting pressure to manage growing protocol volumes while maintaining accuracy, compliance, and staff capacity—challenges that paper-based systems weren't built to handle. The University of Florida Clinical Translational Science Institute Investigational Drug Service (UF CTSI IDS) has moved beyond manual, error-prone workflows by adopting Vestigo^®.  This clinical trial and investigational product management platform addresses transcription errors, labor-intensive billing reconciliation, and regulatory vulnerabilities around order authorization and subject consent. The results were substantial: a 51.7% increase in protocol count, a 43% revenue increase, and a significant jump in protocols managed per pharmacist. Just as importantly, staff regained time for competency training, monitor meetings, and direct patient-care activities.

For sites wrestling with scaling limitations, billing bottlenecks, or compliance gaps in their investigational drug operations, this case study offers a concrete blueprint for how automation and standardized workflows can expand capacity without compromising safety or oversight.