Partnering With Functional Service Providers

Corporate culture is increasingly recognized as a critical driver of organizational success, shaping both employee performance and client outcomes. Yet within the functional service provider (FSP) model, culture often takes a back seat to timelines, deliverables, and technical expertise. This oversight can limit the potential for strong partnerships and sustainable success.

This presentation explores a new approach: embedding culture at the core of the FSP model. By aligning the values, working styles, and priorities of both sponsor and provider, organizations can build trust, enhance collaboration, and deliver higher-quality clinical trials. Purposeful cultural alignment from the earliest stages of engagement ensures that teams feel supported, motivated, and empowered to innovate. Viewers gain insight into how a culture-forward FSP framework enhances operational efficiency, strengthens long-term partnerships, and helps organizations adapt to the growing complexity of clinical research. Presenters will highlight practical strategies for integrating cultural fit into FSP planning and show how adaptable providers deliver not only specialized expertise and cost savings but also stronger outcomes through shared values.