By Beth Harper, Chief Learning Officer at Pro-ficiency
Retaining staff is often one of the first responses clinical trial organizations take when something goes wrong. In instances where retraining occurs for every new or unforeseen setback, the lengthy process proves to be more of a band-aid than a long-term solution.
Instead of wasting time and effort in retaining clinical staff, organizations would be better served by investing up-front in protocol analysis to anticipate areas where protocol deviations or other problems are likely to occur. This could range from issues with a site’s operational process, to technology, or even communication, among other things.
A team can’t know until data and insights are collected. However, once compiled, organizations are then better equipped to design a training program capable of trouble-shooting issues before they occur. Master the design of clinical protocol to develop a training program that anticipates potential practice deviations, meets the site’s needs and supports research staff.