Article | June 28, 2023

Reduce Workloads And Improve Insights With Crowdsource UAT

ERI Quiz Looking At Computer Desk

Despite its popularity in the broader tech space, crowdsource user acceptance testing (UAT) is a tool that has gone unleveraged in the clinical trial industry. Yet establishing a codified, optimized crowdsource UAT model has the potential to transform eTMF validation, offering organizations crucial time and cost savings. This validation is not just important to ensure that these systems operate as intended – it is also necessary to remain compliant with regulators.

Addressing the evolving complexity of the clinical trial space will require new UAT models that encourage greater collaboration, reach more end users, and alleviate some of the burden that accompanies UAT activities. Crowdsource UAT, a validation model that enables testing via real, external users, can offer several potential advantages for the clinical trial industry. While more traditional methods of UAT validation are likely to result in a steady increase in workload with each new upgrade cycle, crowdsourced validation can serve to expedite UAT through:

  • objective evidence exchange;
  • decreased individual workloads for participating sponsors;
  • increased access to users;
  • faster testing;
  • more reliable flagging of issues and bugs.

IQVIA, a leading health information technology and clinical research company, has launched a crowdsource UAT model aimed at driving joint cross-client UAT activities during upgrade cycles.

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