The Budget Line Item That Could Make Or Break Retention

Participant payments do more than satisfy compliance requirements; they directly influence the participant experience and can meaningfully impact retention. Yet many sponsors and sites still overlook how payment methods affect engagement. Mural Health and WCG have created a resource where you can explore the critical role of participant compensation, from budgeting and consent language to taxes, caregiver reimbursement, and payment delivery options. Learn why offering flexible, participant-preferred methods such as digital wallets and bank transfers can reduce friction and build trust. The guide also helps sponsors and sites align payment operations with informed consent commitments and navigate complex real-world scenarios with confidence. Discover how a participant-centered payment strategy benefits everyone involved.