By Matt Mountain
Consistently providing excellent client experiences is one of the hallmarks that separate the most innovative and value-focused contract research organizations (CRO) from the rest of the field. To achieve this, you may want to modernize and simplify the technologies that help you serve clients, empower research study and project managers, and run a productive business operation. Sikich can help you move ahead by integrating Salesforce and Sikich SuiteSuccess for CROs, which is based on NetSuite, into a cloud environment that is optimized for CROs.
In our recent blog post, we discussed CRO industry issues and client experience challenges. Today, we delve into portal proliferation and explore what a CRO-optimized cloud might look like.