Top Tips For Taming CRO Turnover

By Cathy Gooch, Senior VP, People Operations and Culture, Biorasi

Amidst the “Great Resignation,” what does the current turnover landscape look like for CRO employees? A recent report highlights a surge in turnover, with U.S. CRA roles experiencing a 28 percent increase – the second-highest rate in five years within the clinical trial sector.¹

“Pharma and biotech sponsors definitely have turnover rate metrics in mind when they review CROs for upcoming clinical trial contracts,” says Cathy Gooch, Senior VP of People and Culture at Biorasi. “Their concern is primarily focused on keeping CRAs, project managers, and other critical project team roles throughout the length of the study to prevent any impact to crucial milestones.”

Given the persistently unpredictable turnover trends across the industry, it becomes imperative for successful CROs and their sponsors to recognize the importance of proactive employee retention strategies. Many of these strategies stem from focusing on CRO staff and fostering a strong connection with their organization.

“Culture, communication, and connection go a long way in retaining top employees and ensuring minimal interruptions to clinical trial timelines,” Gooch adds.

So, the question remains: how do you handle CRO employee turnover? Access the full article where Gooch discusses the importance of culture, communication, and connection in retaining staff and keeping clinical trial timelines on track.