What Patient Experience Can Learn From The 7 Principles Of Universal Design

As clinical trials shift from research sites into patient homes, research organizations are challenged to provide a smooth participant experience. Only a patient-centric approach will engage and retain participants for the entire duration of a decentralized trial. In many instances, this starts with providing a smooth user interface on the tools participants will be using. In this session, Kristen Harnack, Director of Solutions Consulting at Castor, will define universal design, lay out its seven core principles, and explore how it can inform patient experience in clinical trials to increase enrollment and retention.

Key Learning Points:

• The 7 Principles of Universal Design
• How improving user experience (UX) can help engage clinical trial participants
• Best practices for implementing proper UX for a patient-centric experience