Why Fee-Free Trial Participant Payments Always Pay Off

Participating in a clinical trial often means major financial and logistical challenges for patients and caregivers, from travel and childcare to delayed and fee-laden reimbursements. Traditional methods can create unnecessary stress, hidden costs, and administrative headaches for sites. Mural Health addresses this problem with Mural Link, the patient-first participant management platform for clinical trials. The solution delivers fast, flexible, and fee-free payments worldwide, offering over ten participant-preferred options such as direct deposit, PayPal, Venmo, Zelle, Revolut, paper checks, and prepaid cards. This makes reimbursement seamless and transparent, with real-time tracking and no hidden fees.

By removing administrative burden, ensuring compliance, and offering global accessibility, Mural Link empowers sites to focus on research while improving participant experience. For patients, it eliminates financial strain and ensures fair, immediate compensation. For sponsors, it supports stronger retention and more diverse participation. As one clinical operations leader put it: the speed and ease of Mural Health’s payments aren’t just convenient—they’re essential.