Why Relationship-Building Is The Hardest Part Of Site Success

Site owner Devora Henderson of Elevate Clinical Research reflected on her experience launching two site networks. She explained that developing relationships with CROs and sponsors is the most difficult part, particularly when starting fresh. Relationship-building is key, and she often taps her past contacts to reconnect. She emphasized collaboration, even helping sponsors recruit physicians or working with other sites — underscoring that success in trials is about mutual support rather than competition.