The Baltimore Research and Education Foundation, Inc. is a private, non-profit organization established in July of 1990 to support research and research-related educational activities of the VA Maryland Health Care System. In this interview with Cary Zink, Ph.D, Executive Director, The Baltimore Research and Education Foundation, Inc. he explains how they used to pay with checks and petty cash. The cash was insecure, and the check mailing was fraught with problems since many veterans were transient and lacked stable housing. They had many checks that were mailed back. They had to manually track payments using these methods.
The issue came to a head during a large, survey-study with hundreds of participants and check mailings. They had to find a better way.
This Q&A highlights how a payment automation solution has allowed them to benefit from time savings, cost savings, and transparent accounting reports over the past year.