Employee Experience As Your Competitive Advantage

By Denise Wikstrom, Head of People, Trialbee

Today, employees expect to be known, understood, and supported in the workplace. The employees of today are used to receiving tailored recommendations for things like movies and products from their smart devices and computers, and they are increasingly expecting the same kind of service in the workplace. Employees care about getting the right answer more than the fast answer, and we are striving to think about how we serve our employees and how to make their experience better and simpler, more personalized, and more helpful.