Reducing Technology Burdens: How Sponsors And CROs Can Empower Sites

By Karen McIntyre, Vice President, Global Site Alliances, Launch Excellence

At clinical study sites, technology can help or hinder staff effectiveness. Common issues include duplicative systems, inadequate user testing, poor support, and redundant training. To improve site operations, sponsors and CROs should:

• Consider Site Preferences: Accepting site-selected technology, like eConsent platforms, leverages staff proficiency and reduces protocol deviations.
• Prioritize User Acceptance Testing: Involving sites in testing ensures technology readiness and reliability.
• Expand Technical Support: Providing expert help desk support familiar with clinical protocols enhances problem resolution.
• Make Training More Flexible: Tailoring training to staff experience saves time and maintains focus on core responsibilities.

By addressing these areas, sponsors and CROs can reduce technology burdens, enhancing site efficiency, patient recruitment, and staff satisfaction. Learn more by reading the full article below.