Product/Service

Electronic Clinical Outcome Assessments (eCOA)

Electronic Clinical Outcome Assessments (eCOA)

Accurate patient data does more than support claims, it supports the work of your entire organisation.

Whether needed to support pre-approval endpoint acquisition, or for payers requiring post-approval proof and value for treatment and patient results, our innovative technology provides access to the high-quality patient metrics you need, in a secure and validated environment.

Bring your own device
We offer a convenient bring-your-own-device (BYOD) solution to patient diaries and clinical outcome assessments via mobile, tablet, voice or web access. This “device agnostic” approach alleviates the patient and sponsor burden of provisioning and managing additional hardware.

Our leading-edge technology affords the ability to send notifications across all modalities (phone, text, SMS messages and email) to remind patients when to take their medicine, complete a diary, and take part in other critical study activities.

Additional features:

  • Patient compliance and engagement
    Patients can conveniently use their own devices to access and participate in clinical trials, using secure and compliant credentials.
  • Integrated platforms and state of the art technology (IXRS®)
    A central web portal for sponsors and sites to manage and coordinate clinical trial & patient management, eCOA & patient reminders are available as a stand-alone solution or as part of a shared architecture in the IXRS® platform.
  • Patient preferences
    An intuitive web portal can be utilised to maintain current patient information, featuring access to diary details and contact information.
  • Data integration and accuracy
    Data is captured and stored in the cloud, enabling you on-demand access, while also giving the option of exporting for any IT or reporting requirements.
  • Real-time data monitoring
    By accessing the business intelligence engine, you can view actionable  dashboards with drill down reporting capabilities at a study, site or patient level.

In addition to offering world-class technology solutions for patient reported outcomes, we are committed to advancing their quality and overall adoption. This is achieved through leadership and subject matter expertise in the Critical Path Institute’s ePRO Consortium of which we are a member.